Privacy Policy

Who we are

Eisenetics LLC ("we", "us", "our") is a small independent shop operated from Riverside, Washington. We sell original paintings, unique finds, collectibles, and hand-grown cacti and succulents at eisenetics.com.

What information we collect

We collect information you provide directly when placing an order or contacting us:

• Order information — name and shipping address as required to fulfill your purchase.
• Payment information — we do not store your card details. Payments are processed by Stripe, which has its own privacy policy at stripe.com/privacy.
• Contact messages — any messages you send via our contact form.

We do not use tracking cookies, run advertising, or share your personal information with third parties for marketing purposes.

How we use your information

We use the information we collect solely to:

• Fulfill and ship your order
• Communicate with you about your purchase
• Respond to your questions or inquiries

Third-party services

We use the following third-party services to operate the site:

• Stripe — payment processing (stripe.com/privacy)
• Resend — transactional email (order confirmations). Resend processes email addresses as necessary to deliver transactional messages (resend.com/legal/privacy-policy)
• Sanity — content management
• Digital Ocean — hosting

These services may collect technical data such as IP addresses and browser information in accordance with their own privacy policies.

Data retention

We retain order information as long as necessary to fulfill your order and comply with any applicable legal obligations. We do not sell or rent your personal information.

Your rights

You may contact us at any time to request access to, correction of, or deletion of your personal information. We will respond within a reasonable timeframe.

Children's privacy

This site is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

Questions about this policy? Get in touch and we'll get back to you.